logo amigo

I. COMPANY PROFILE  

Company Name in Vietnamese CÔNG TY TNHH DU LỊCH & VẬN CHUYỂN NHỮNG NGƯỜI BẠN QUỐC TẾ
Company Name AMIGO INTERNATIONAL TRAVEL & TRANSPORT COMPANY LIMITED
Agency Trading Name AMIGO INTERNATIONAL CO., LTD
Company Website http://www.amigogroup.vn
Travel Agency License Number 48-065/2014/TCDL-GP LHQT
Inbound and Outbound Tour Operator License 48-065/2014/TCDL-GP LHQT(International Tour Operator Licence) issued by VIETNAM NATIONAL ADMINISTRATION OF TOURISM
Company Registration Number 0401458894
Street address 48 Duong Ba Trac street, Danang city, Vietnam
Postcode 550000
City Danang
Country Vietnam
State/Region Hai Chau district
Phone +84 905 134 348, +84 905 664 348
Viber/Zalo +84 905 134 348
Fanpage @amigogroup
Email info@amigogroup.vn

PERSONAL DETAILS

First Name Tony
Surname Nguyen Thanh Phuong
Job Title Director
Email phuong.gso@gmail.comphuong@amigogroup.vn

AMIGO INTERNATIONAL CO., LTD established on 12 December 2011, leaded by Mr Tony Nguyen Thanh Phuong who has joined In-bound Travel Industry since 2000. We are specialist in Tours/Excursions with guide, Individual tours, Honey-moon, Leisure Group, Biking Tours, Hoian-Countryside Cooking Tour, Eco-tours, Teambuilding, Meeting and Incentive (M.I.C.E) markets, Hotel & Resort reservation service through-out Vietnam destinations.

AMIGO INTERNATIONAL CO., LTD has built strong relationships with our local partners and suppliers that allow us to offer our customers the highest quality services in travel industry at the most reasonable price and the best services from our knowledgeable, dynamic, enthusiastic & friendly well-trained staffs. We are committed to offering the best value for money, always striving to build the most knowledgeable teams and the best service for our customers.

AMIGO INTERNATIONAL CO., LTD would like to bring Vietnamese cultural heritages and it’s natural beauty to all travellers in over the world. We would like to make your journey to our destinations become a pleasurable and memorable one.

OUR EXPERIENCE & QUALIFICATIONS

– 17 years experience in Inbound Tour Operator Professional

– Workshop on Human Resource Management in Tourism Enterprises, August 2008, Vietnam National Administration of Tourism & The European Commission

– Training Skills Assessment at Trainer Development Programme for Travel Operation (TDP), August 2008, Vietnam National Administration of Tourism & The European Commission & registered as a VTCB Certified Trainer.

– Supervisory Skills Workshop for VTOS Trainers, March 2009, Vietnam National Administration of Tourism & The European Commission

Mr Tony Nguyen Thanh Phuong (Founder’s Job experience)

1999 – 2001 : Food & beverage cashier at Furama Resort Danang
2001 – 2005 : Assistant Manager to Manager of Asian Trails ltd., Danang, Vietnam
2006 – 2007 : Branch Office Manager at Exotissimo Travel Office in Danang, Vietnam
2008 – 2011 : Branch Office Manager – Global Service One Travel JSC., Danang, Vietnam
12 December 2011 : Founder & Director at Amigo International Co., Ltd

WE ARE SPECIALIST IN

* Inbound Tour Operator/Tours/Eco Tours/Hoian-Countryside Cooking Tour/Event/MICE/Teambuilding

* Tours/Excursions with guide (English/French/German/Spanish/Russian/Japanese/Chinese/Thailand/Vietnamese speaking guide…)

* Car Rental

* Hotel & Resort reservation service

* Cheap Air ticket booking

II. HOW WE WORK

If you are interested in one of the itineraries shown, or a special tour to suit your needs, do please give us a call +84 905 134 348 or email us at info@amigogroup.vn, phuong.gso@gmail.com. We will immediately assess flight availability for the dates you wish to travel in Central Vietnam/ Vietnam. We will ask for the names of all the travellers, as shown on their passports. This will allow us to option flights for those dates. There is no cost or obligation to you for this service, and it allows us to discuss your itinerary in the knowledge that the flights are available.

When we have agreed your itinerary with you, we will make a quotation. In general the quotation will include all your flights, hotels, transfers, transport, guides, local guides, entrance fees and some meals.

If you wish to accept the quotation, you may pay by credit card or bank transfer. If your date of departure is less than 60days away, we must ask for the full amount. If longer, you may pay the full amount, or a deposit as agreed between us. In general, we will ask for a deposit sufficient to cover the cost of your flights: please note that flights cannot normally be changed or refunded once confirmed.

III. BOOKING AND CONDITIONS/TERMS IN THE AGREEMENT BETWEEN AMIGO INTERNATIONAL CO., LTD AND CLIENTS/TRAVEL AGENTS

BOOKING AND CONDITIONS

1.OPERATIONS

A Dedicated english speaking staff will be assigned by AMIGO INTERNATIONAL CO., LTD to be in charge of your clients/travel agents operations.

AMIGO INTERNATIONAL CO., LTD will provide a 24-hour emergency contact number. This is to be used by your clients/travel agents staff exclusively in case of emergency.

AMIGO INTERNATIONAL CO., LTD will reply to any correspondence and requests from any business within 24 hours except during weekends and public holidays.

For each roundtrip, specific sheets of the detailed program will be provided by AMIGO INTERNATIONAL CO., LTD mentioning contacts and addresses of hotels, restaurants, mileage and time of distance between all the stopovers, sites, museums and approximate time of visits.

2.MEET AND GREET SERVICES & LOCAL REPRESENTATION

All clients will be met on arrival with your travel agents identification; materials such as signboards and clip-boards and banners will be provided by your travel agents and renewed according to needs; at all times should the materials to be clean and in very good condition.

All clients are assisted with lost baggage if necessary directly at the airports. English speaking representatives in clean uniforms is assigned to meet and assist clients upon request.

3.TRANSFER / TRANSPORT / AIRPORT PICK UP

All vehicles used for your clients are fully licensed, tidy, clean, safe and fully maintained in full working order including air conditioning depending on your clients wishes. AMIGO INTERNATIONAL CO., LTD will provide a car for 1 to 2 passengers, a van for 3 to 7 passengers, a bus of 29 or 35 seats for 8 to 14 passengers or a large coach of 42 seats for 15 to 40 passengers. Vehicles with folding seats are strictly forbidden for the transportation of any your clients. Your clients will always be provided with the highest quality of vehicles in each city/area.

4.ROUNDTRIPS/TOURS

All roundtrips and tours are escorted by either a fluent comprehensible english speaking guide or another language speaking guide depending on what has been published and agreed in the confirmed booking.

5.COMPLAINTS FROM GUESTS

Should any complaints from clients arise, you will contact us AMIGO INTERNATIONAL CO., LTD as soon as the complaints are received, AMIGO INTERNATIONAL CO., LTD provides a written confirmation of receipt within 2days of receipt of the complaint and within 7days a final answer on the complaint. Compensation and question of who is wrong will be dealt with case by case as the compensation, if needed.

6.RESERVATIONS

All tours and services can be booked directly with our office in Central Vietnam:

AMIGO INTERNATIONAL CO., LTD

48 Duong Ba Trac street, Hai Chau district, Danang city, Vietnam

Tel (+84 236) 350 99 65 / Hotline (+84) 905 134 348 / (+84) 905 664 348

Viber/zalo: (+84) 905 134 348

Email: info@amigogroup.vn / Website: www.amigogroup.vn

7.RATES/ VALIDITY

All rates are quoted net to Travel Agents in U.S. Dollars or VIETNAM DONG at current rates of exchange and are subject to change without prior notice. All rates are valid from the confirmed booking agreed between AMIGO INTERNATIONAL CO., LTD AND CLIENTS/TRAVEL AGENTS.

8.PAYMENT

Full prepayment by bank transfer must be received at least FOUR weeks (applied for package tour) and at least ONE week (applied for LAND SERVICES ONLY) before the commencement of services to our bank accounts as follows.

8.1 OUR BANK ACCOUNT IN VND ( Vietnam Dong)

Account name: AMIGO INTERNATIONAL CO., LTD
Bank name: VPBANK DANANG BRANCH, DANANG CITY, VIETNAM
Account Number: 32345678 

8.2 OUR BANK ACCOUNT IN USD ( US DOLLARS)

Account name: AMIGO INTERNATIONAL CO., LTD
Bank name: VPBANK DANANG BRANCH, DANANG CITY, VIETNAM
Account Number: 63322555CIF: 641310

9.CANCELLATIONS

Cancellation of confirmed arrangements is subject to cancellation fee as follows:

Cancellation notice received:

LAND SERVICES:

From 30 days before the commencement of services:  No charge

From 15 – 29 days before the commencement of services: 20% charge of the total invoice

From 7 – 14 days before the commencement of services: 50% charge of the total invoice

From 1 – 6 days before the commencement of services: 100% charge of the total invoice

CONTACT US

AMIGO INTERNATIONAL CO., LTD

48 Duong Ba Trac street, Hai Chau district, Danang city, Vietnam

Tel (+84 236) 350 99 65 / Hotline (+84) 905 134 348 / (+84) 905 664 348

Viber/zalo: (+84) 905 134 348

Email: info@amigogroup.vn / Website: www.amigogroup.vn

*PRESTIGE & QUALITY, OUR GUARANTY*